In these Terms and Conditions, 'we' or 'us' means Study Group Limited. Study Group Limited is the owner and provider of the Leeds International Study Centre (the 'Centre' or ‘Leeds ISC’). It is incorporated in England and Wales (Company number 02325576) with its registered office at 1 Billinton Way, Brighton, BN1 4LF (Tel: +44 (0) 1273 339333). References to the ‘University’ are to the University of Leeds.
Your attention is also drawn to our Student Protection Plan at the following link that contains important information about how we will mitigate risks affecting your ability to study:
View the Student Protection Plan
This website's Terms and Conditions were updated on 9 January 2020.
If the application is accepted, a written offer of a place will be made. To accept this offer a confirmation payment is required comprising a non-refundable administration fee of £235 and £1,000 security deposit. Prior to enrolment (and before you apply for your Confirmation of Acceptance of Studies (‘CAS’)) you will also need to pay £6,000 in advance tuition fees. Non-payment by the fee deadline may put your place at risk. If you do not require a CAS you must pay this sum no later than 3 months before the start date of your course. Once the CAS has been issued, and before arrival at the Centre, you will be required to pay the balance of the first semester’s fees along with the accommodation fees (if applicable) as set out on your individualised payment plan on your offer letter.
The refundable security deposit is primarily held against any damages and other incidental expenses, and if at the end of a course there are any monies left these can be offset against disbursements, otherwise an invoice will be issued for any damages/disbursements in excess of the deposit. Any monies left will be refunded within 90 days of completion of the final term less any deductions made for any amount outstanding at that time. No other refunds will be made.
Additional charges may be made for such items as accommodation security deposits, bedding packs, accommodation specific insurance, University administration fees and other sundry expenses. These items may be charged either to your ISC student account or your University student account. Residential accommodation is subject to availability and early confirmation is advised.
Should you decide to book accommodation through Study Group, additional charges may also be made for such items as accommodation security deposits, bedding packs and accommodation-specific insurance. You will be advised of these charges under a separate accommodation agreement at the time of booking. Residential accommodation is subject to availability and early confirmation is advised. For more information on accommodation during your period of study, please contact: LeedsISC.CSS@studygroup.com
For accommodation cancellations and refunds, individual tenancy agreements take precedence over the Accommodation Refund Policy below:
View the full Accommodation Refund Policy
You have a right to cancel your place and receive a full refund of any amounts paid by informing us in writing within 14 days of the date you accept the offer. To cancel your place within this 14-day period, please contact your admissions co-ordinator. Please note, if you defer your initial offer of a place after the 14-day period has expired you will NOT be able to cancel your deferred place at a later date to take advantage of a full refund. You may wish to cancel using our Model Cancellation Form available here:
View our Model Cancellation Form
Our cancellation and refund policies can be accessed at the links below. Your attention is drawn in particular to the circumstances in which the £6,000 advance tuition fees will NOT be refunded:
Refunds will only be made to the same card/bank account of the individual from whom Study Group received the original payment. Refunds will be made within 90 days of the end of the relevant semester. Please click on the links to our refund policies above.
Refunds will be made after calculating any damages, disbursements due or any other incidental fees or charges. Should you decide not to pursue your place on a programme after a CAS has been issued, no monies will be refunded unless there are exceptional circumstances as set out in the refund policy below.
View the full Pre-arrival Refund Policy here.
After arriving at the Centre, fees are payable to us in advance two months prior to the start of the next semester.
Termly payment will be subject to any increase in tuition or accommodation fees which may be announced during the course. Admission to classes is dependent on fees having been received by the Leeds ISC.
Reasonable efforts are always made to keep fees to the minimum that is consistent with the provision of a modern and efficient teaching programme. However, fee increases may become necessary from time to time in order to maintain standards and will become effective immediately they are notified.
If payments become overdue, the Leeds ISC reserves the right to suspend or cancel tuition and to charge interest on the balance at the rate of 2% above the base rate of NatWest Bank per month or part thereof.
Fees remain payable if Notice of Withdrawal has not been given in accordance with these conditions.
The Leeds ISC reserves the right to withdraw programmes, if the number of student applications for those programmes fall below the minimum number required running the programme. Under such circumstances students will be given the opportunity to either change their programme of study or withdraw from the Leeds ISC with no liability for cancellation fees.
View the full Pre-Arrival Refund Policy here.
The Leeds ISC reserves the right to withdraw academic programmes if student numbers drop below the minimum number required to run the programme. If this occurs, the student will be offered an alternative academic programme or enrolment at another ISC (visa regulations permitting).
Should the student be successful in progressing to a University of Leeds Undergraduate/postgraduate programme, an amount equivalent to 15% of that Undergraduate programme's first year's fees will be payable by the student to Bellerbys Educational Services Limited as a degree programme preparation fee. At the same time, the student will be entitled to receive a 15% discount from the University of Leeds in respect of its first year's fees.
Students who do not yet meet university criteria for English Language proficiency will be expected to take an appropriate English Language course at the Leeds ISC.
Students are accepted into the Leeds ISC on the strict understanding that progression through the course is conditional upon satisfactory and required attendance and successful attainment of prescribed performance targets (available on the individual course pages).
Students are formally assessed at least twice a year. The assessment will take into consideration:
Students who do not meet the attainment criteria will not be allowed to proceed with their original course but will be offered an alternative course or invited to withdraw from the Leeds ISC without refund.
All students' English and numeracy skills will be tested on arrival. Should the required standards not be met the centre may be required to alter the student's study plan to one more appropriate to their academic level. This may incur additional costs.
Accident and Medical insurance
We strongly recommend that all students have appropriate accident and medical insurance for the duration of their study in the UK. Depending on the policy, insurance may cover otherwise non-refundable course fees in the event of cancellation. You may either take out our StudyCare Insurance Plus policy or cover with an alternative provider. Further information about StudyCare Insurance Plus can be found at the following link: http://www.studygroup.com/land/studycare. Cover under the StudyCare Insurance Plus policy will not commence until the insurance fees have been paid in full. Should you cancel your course, you will also need to notify us that you wish to cancel your insurance policy.
Personal belongings and contents insurance
While the Centre takes all reasonable precautions to ensure the safety and security of students on campus we cannot accept responsibility for loss or damage to students’ personal property. All students are, therefore, strongly advised to take out a contents insurance policy.
Once a student has arrived in the UK, a minimum of one term’s notice (in writing) is required, or payment in lieu, whether or not the student continues to attend lessons.
Students following the English Language Preparation courses are enrolled to progress on to the academic programme assuming a satisfactory level of English has been obtained. The student must therefore give the standard term’s notice if they do not wish to progress further at the Leeds ISC.
If withdrawal is due to refusal of a visa extension then less notice may be accepted (at the Leeds ISC’s discretion) as long as full written details are provided before a course recommences.
Where withdrawal is due to illness, if the student has taken out the comprehensive StudyCare plan insurance scheme (details of which are available on request), subject to the terms of the scheme the student may be able to claim a refund.
Notice of withdrawal must be given in writing and is effective from the date it is received by the Leeds ISC. Enrolment is for the Leeds ISC only and is non-transferable.
View the full Post-arrival Refund Policy here
If, after a Leeds ISC applicant has indicated an intention to progress onto a particular degree programme, but prior to the student completing the Leeds ISC programme, and either University discontinues the nominated degree programme, the student may either: (1) withdraw without liability for fees other than the fee liability for the Leeds ISC programme, or (2) transfer to such other programme (if any) as may be offered by the University for which the student is qualified. If in these circumstances the student wishes to withdraw from the University and enrols in a course at a different university, the University shall use its reasonable endeavours to assist the student.
Once the student has commenced the first term of master-level study, if:
Students are required as a condition of enrolment to pay all fees due to the University according to fee status and published fee rates.
Enrolment also entails the student’s agreement to abide by the provisions of the University.
The provision of a facility or service may attract an additional charge (i.e.: separate from tuition fees). Both Universities will make this clear in advance. If a student contracts voluntarily to receive an extra facility or service from the University, but subsequently fails to pay all or part of the agreed charge, the University maintains the right to withdraw the service and to recoup the outstanding charge.
Payment can be made to the ISC using a number of payment options via our PayOnline platform. Access to this platform can be found on How to Pay page using your unique student access code.
Please note that we are NOT able to accept cash payments for fees. Cash payments may only be made to cover sundry charges as set out below.
If you choose to pay in your local currency a foreign exchange rate will apply. The applicable exchange rate can be viewed online as at the time and date of the payment.
Bank charges and commission for both the sending and receiving banks should be paid by the sender of funds or they will be applied to the student’s account.
Accounts communications will be sent both to the person responsible for paying the fees and to the student unless written instructions are received to the contrary.
No other incidental costs will be charged to your account unless you agree to them separately. These may include, for example, field trips, text books and vacation accommodation. Fees relating to sponsor reporting and additional support classes for sponsored students are included in the tuition fees set out in your personal statement and are not charged separately.
Applicants who firmly accept an offer of a place and who complete the relevant accommodation application procedure by the published accommodation deadlines will be housed.
If you miss your start date for any reason, we reserve the right to change your accommodation. If you ask us to arrange accommodation for you, you agree that we may refer your request to a third party accommodation provider with whom we may share your personal information (such parties to include, but not be limited to, student.com). You further agree that such party may contact you directly in relation to accommodation.
Rents vary according to the type of accommodation offered. Rent is due as per the accommodation terms and conditions and students can choose to pay in the following ways:
(a) the full amount in advance; (b) in instalments.
Residents may be subject to disciplinary action and/or legal possession proceedings if they breach the terms of their tenancy agreement
Any information provided to us may be held on computer and shall only be used by Leeds ISC as permitted under any applicable data protection legislation. Your information will be held and processed for the purpose of administering your application, and we may share your information with Study Group's offices around the world. This information may be carried forward to your official student record, which holds data in electronic and paper form on your personal details, academic and administrative history and on relevant financial transactions.
With your consent or where a legitimate interest, we may also disclose appropriate personal data or sensitive personal data (as defined in the General Data Protection Regulation) to relevant third parties outside of Study Group including, but not limited to, your agent, sponsor, your destination university or an external debt collection agency during or after your period of study. This personal data may include information about your performance, progress and examination results at Leeds ISC. We will not disclose information about you to any other third parties without your permission unless there are exceptional circumstances, for example when the health and safety of you or others is at risk or where the law requires information to be shared. Throughout we will always comply with our obligations under all applicable data protection legislation. For more information, please refer to our Student Privacy Notice.
Any reference in these terms to liability of students shall also infer liability on the financial sponsor of the student, and such liability is joint and several.
No variation to these conditions is valid unless agreed in writing by the Principal, ISCs provided always that the Leeds ISC reserves the right to make any addition, amendment or alteration to these conditions upon giving one term’s written notice of such change to all affected students.
The Leeds ISC is obliged to report, on request, visa status, attendance records and UK contact details to relevant UK government bodies. Study at the Leeds ISC is conditional upon Students complying with all policies of UK government bodies at all times. A student wishing to continue their studies in the UK after studying at the Leeds ISC may need to reapply for a visa from outside the UK and should check UKVI policy guidance from time to time as to whether this applies
It is recognised that students, their parents or their representatives may sometimes need to make a complaint about the services received during the application and admissions process. Study Group has a complaints service for this purpose. If you wish to make a complaint at any time, in the first instance you should refer the issue to your Study Group admissions contact who will discuss the problem with you and attempt to resolve it. If we are not able to resolve an issue in this way, you should formally raise a complaint by email to: UKEUISCQUERIES@studygroup.com*. Please include the following information in your email:
Our study centres seek at all times to provide the highest possible level of service and quality of student experience. However, there may be occasions when a student feels that the level has not been good enough. For those, we have a Complaints and Appeals Policy that sets out how a student can formalise a complaint if it cannot be resolved less formally. The policy also sets out the procedures for making an academic appeal. This document makes clear the criteria against which an appeal can be lodged and what a student needs to do if she or he wishes to pursue an appeal.
Please refer to the ISC’s In (and post) Residence Complaints and Appeals Policy for more information.
Please supply the Leeds ISC with personal e-mail addresses and mobile telephone numbers prior to arrival, in order that communication, to include transmission of student reports, may be maintained at all times. Please also advise of any changes as they occur.
Your acceptance (or acceptance by your parent or legal guardian if you are under 18 years of age) of a place to study at the Centre, indicates that you:
Provided that the indemnity herein shall not extend to any claims, damages, costs or expenses in respect of and to the extent to which the Centre and member(s) of the staff or any of them shall be entitled to be indemnified under any policy of insurance or as may arise as a result of negligence causing injury or death.
Without this indemnity, you may not take part in an expedition organised by the Centre.
Leeds International Study Centre has undergone a Higher Education Review (Embedded Colleges) by the Quality Assurance Agency for Higher Education (QAA) and have received its final report, which is available in full at: https://www.qaa.ac.uk/reviewing-higher-education/quality-assurance-reports/provider?UKPRN=10008098.
The review resulted in the following outcome:
The maintenance of the academic standards of awards meets UK expectations.
The quality of student learning opportunities is meets expectations.
The quality of the information about learning opportunities meets UK expectations.
You can read our response to the report's findings here Leeds HEREC Action Plan.
These Terms and Conditions apply to all bookings commencing after 25 May 2018. For bookings made prior to this date, please contact your admissions co-ordinator or Centre staff to obtain a copy of the relevant terms and conditions and refund policies which apply to your contract with us.