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In these Terms and Conditions, 'we' or 'us' means Study Group Limited. Study Group Limited is the owner and provider of the Leeds International Study Centre (the 'Centre' or ‘Leeds ISC’). It is incorporated in England and Wales (Company number 02325576) with its registered office at 1 Billinton Way, Brighton, BN1 4LF (Tel: +44 (0) 1273 339333). References to the ‘University’ are to the University of Leeds.
Your attention is also drawn to our Student Protection Plan at the following link that contains important information about how we will mitigate risks affecting your ability to study:
View the Student Protection Plan
This website's Terms and Conditions were updated on 09 June 2020.
IMPORTANT: Special terms applicable to all applications for programmes commencing May 2020 onwards
Owing to the Covid-19 pandemic, the Centre has moved all teaching online for the foreseeable future. All programmes commencing from May 2020 onwards will therefore be taught online until such time as the Centre is able to re-open and admit students in person.
If your application is accepted, a written offer of a place to study online will be made. To accept this offer a confirmation payment is required comprising an administration fee of £235 and £1,000 security deposit. Prior to enrolment you will also need to pay £6,000 in advance tuition fees. You must pay both these sums no later than the date set out in your offer: Non-payment by this deadline may put your place at risk. Before commencement of your course, you will also be required to pay the balance of the first semester’s fees as set out in the individualised payment plan attached to your offer letter.
If you pay the above fees in full no later than 1 June 2020 in respect of a programme commencing Autumn 2020, you will also be eligible to join a free online preparation course prior to beginning your formal studies with the Centre.
The security deposit is primarily held against any damages incurred to Centre property and related expenses. If, at the end of a course, there are any monies left these may also be offset against debts incurred by you in relation to expenses such as course-related travel or extra-curricular activities, otherwise an invoice will be issued for any damages/outstanding fees in excess of the deposit. Any monies left will be refunded within 90 days of completion of the final semester less any deductions made for any amount outstanding at that time.
You have a right to cancel your place and receive a full refund of any amounts paid by informing us in writing at any time:
To cancel your place before commencement of your programme or withdraw from your studies during the Trial Period, please use the following link:
If you decide to withdraw from your studies after the Trial Period has elapsed, you will not be eligible for a full refund of fees paid in advance. For further details, please refer to our Online Programme Refund Policy at the link below.
If, after commencing your course online, we are able to re-open the Centre for face-to-face teaching, we will contact you again in relation to completing your studies in Centre. In order to study in Centre, you will be required to apply for a visa.
The issuance of a visa is subject to meeting certain criteria including, but not limited to, your financial status and, in some cases, a satisfactory interview. In the event of an official visa rejection and you are unable to continue your study in Centre, refunds will be issued in accordance with our Online Programme Refund Policy.
View the full Online Programme Refund Policy here.
Please read the refund policy carefully and note in particular the circumstances in which advance tuition fees will NOT be refunded.
If, after enrolling at the Centre, you wish to withdraw from your programme, any such withdrawal and eligibility for a refund will be subject to the terms set out under the heading Withdrawal from the Centre post-arrival below.
Refunds will only be made to the same card/bank account of the individual from whom Study Group received the original payment. Refunds will be made within 90 days of the end of the relevant semester.
Should you decide to book accommodation through Study Group, additional charges may also be made for such items as accommodation security deposits, bedding packs and accommodation-specific insurance. You will be advised of these charges under a separate accommodation agreement at the time of booking. Residential accommodation is subject to availability and early confirmation is advised. For more information on accommodation during your period of study, please contact: LeedsISC.CSS@studygroup.com
For accommodation cancellations and refunds, individual tenancy agreements take precedence over the Accommodation Refund Policy below:
View the full Accommodation Refund Policy
After arriving at the Centre, fees are payable to us in advance two months prior to the start of the next semester.
Termly payment will be subject to any increase in tuition or accommodation fees which may be announced during the course. Admission to classes is dependent on fees having been received by the Leeds ISC.
Reasonable efforts are always made to keep fees to the minimum that is consistent with the provision of a modern and efficient teaching programme. However, fee increases may become necessary from time to time in order to maintain standards and will become effective immediately they are notified.
If payments become overdue, the Leeds ISC reserves the right to suspend or cancel tuition and to charge interest on the balance at the rate of 2% above the base rate of NatWest Bank per month or part thereof.
Fees remain payable if Notice of Withdrawal has not been given in accordance with these conditions.
Leeds ISC will use all reasonable endeavours to deliver all programmes described in our prospectus and other marketing materials. However circumstances may change due to factors beyond our reasonable control and it may be necessary to vary the content of a programme. We will use reasonable endeavours to ensure that any changes are kept to a minimum, but if we are required to make material changes to a programme before your arrival at Leeds ISC, we shall inform you as soon as possible. If you reasonably believe that the changes will affect you adversely, you may transfer to an alternative programme at Leeds ISC for which you are qualified or withdraw your application without any liability for fees (including the enrolment fee).
If there are not sufficient applicants either to make a programme viable or to deliver a quality student experience, we may cancel or withdraw a programme. If you receive an offer for a programme and we discontinue or withdraw that programme prior to your registration at the Leeds ISC, we will notify you as soon as possible and you will be given the opportunity to either change your programme of study or withdraw from Leeds ISC. In such circumstances you will be eligible for a full refund of any fees paid to us. Please also be aware that certain programmes are extremely popular and have limited spaces available, therefore it is important that you confirm your place as soon as possible after receiving an offer. Failure to do so may result in your being unable to register on your chosen programme and you may be offered an alternative course of study.
The Leeds ISC reserves the right to withdraw academic programmes if student numbers drop below the minimum number required to run the programme. If this occurs, the student will be offered an alternative academic programme or enrolment at another ISC (visa regulations permitting).
Acceptance on a Programme is subject to Students meeting the defined entry requirements and Leeds ISC’s criteria for English Language proficiency. Students who do not yet meet university criteria for English Language proficiency will be expected to take an appropriate English Language course at the Leeds ISC.
Students are accepted into the Leeds ISC on the strict understanding that progression through the course is conditional upon satisfactory and required attendance and successful attainment of prescribed performance targets (available on the individual course pages).
Students are formally assessed at least twice a year. The assessment will take into consideration:
Students who do not meet the attainment criteria will not be allowed to proceed with their original course but will be offered an alternative course or invited to withdraw from the Leeds ISC without refund.
All students' English and numeracy skills will be tested on arrival. Should the required standards not be met the centre may be required to alter the student's study plan to one more appropriate to their academic level. This may incur additional costs.
Accident and Medical insurance
We strongly recommend that all students have appropriate accident and medical insurance for the duration of their study in the UK. Depending on the policy, insurance may cover otherwise non-refundable course fees in the event of cancellation. You may either take out our StudyCare Insurance Plus policy or cover with an alternative provider. Further information about StudyCare Insurance Plus can be found at the following link: http://www.studygroup.com/land/studycare. Cover under the StudyCare Insurance Plus policy will not commence until the insurance fees have been paid in full. Should you cancel your course, you will also need to notify us that you wish to cancel your insurance policy.
Personal belongings and contents insurance
While the Centre takes all reasonable precautions to ensure the safety and security of students on campus we cannot accept responsibility for loss or damage to students’ personal property. All students are, therefore, strongly advised to take out a contents insurance policy.
Once a student has arrived in the UK, a minimum of one term’s notice (in writing) is required, or payment in lieu, whether or not the student continues to attend lessons.
Students following the English Language Preparation courses are enrolled to progress on to the academic programme assuming a satisfactory level of English has been obtained. The student must therefore give the standard term’s notice if they do not wish to progress further at the Leeds ISC.
If withdrawal is due to refusal of a visa extension then less notice may be accepted (at the Leeds ISC’s discretion) as long as full written details are provided before a course recommences.
Where withdrawal is due to illness, if the student has taken out the comprehensive StudyCare plan insurance scheme (details of which are available on request), subject to the terms of the scheme the student may be able to claim a refund.
Notice of withdrawal must be given in writing and is effective from the date it is received by the Leeds ISC. Enrolment is for the Leeds ISC only and is non-transferable.
View the full Post-arrival Refund Policy here
If, after a Leeds ISC applicant has indicated an intention to progress onto a particular degree programme, but prior to the student completing the Leeds ISC programme, and either University discontinues the nominated degree programme, the student may either: (1) withdraw without liability for fees other than the fee liability for the Leeds ISC programme, or (2) transfer to such other programme (if any) as may be offered by the University for which the student is qualified. If in these circumstances the student wishes to withdraw from the University and enrols in a course at a different university, the University shall use its reasonable endeavours to assist the student.
Once the student has commenced the first term of master-level study, if:
Students are required as a condition of enrolment to pay all fees due to the University according to fee status and published fee rates.
Enrolment also entails the student’s agreement to abide by the provisions of the University.
The provision of a facility or service may attract an additional charge (i.e.: separate from tuition fees). Both Universities will make this clear in advance. If a student contracts voluntarily to receive an extra facility or service from the University, but subsequently fails to pay all or part of the agreed charge, the University maintains the right to withdraw the service and to recoup the outstanding charge.
Payment can be made to the ISC using a number of payment options via our PayOnline platform. Access to this platform can be found on How to Pay page using your unique student access code.
Please note that we are NOT able to accept cash payments for fees. Cash payments may only be made to cover sundry charges as set out below.
If you choose to pay in your local currency a foreign exchange rate will apply. The applicable exchange rate can be viewed online as at the time and date of the payment.
Bank charges and commission for both the sending and receiving banks should be paid by the sender of funds or they will be applied to the student’s account.
Accounts communications will be sent both to the person responsible for paying the fees and to the student unless written instructions are received to the contrary.
No other incidental costs will be charged to your account unless you agree to them separately. These may include, for example, field trips, text books and vacation accommodation. Fees relating to sponsor reporting and additional support classes for sponsored students are included in the tuition fees set out in your personal statement and are not charged separately.
Applicants who firmly accept an offer of a place and who complete the relevant accommodation application procedure by the published accommodation deadlines will be housed.
If you miss your start date for any reason, we reserve the right to change your accommodation. If you ask us to arrange accommodation for you, you agree that we may refer your request to a third party accommodation provider with whom we may share your personal information (such parties to include, but not be limited to, student.com). You further agree that such party may contact you directly in relation to accommodation.
Rents vary according to the type of accommodation offered. Rent is due as per the accommodation terms and conditions and students can choose to pay in the following ways:
(a) the full amount in advance; (b) in instalments.
Residents may be subject to disciplinary action and/or legal possession proceedings if they breach the terms of their tenancy agreement
Any information provided to us may be held on computer and shall only be used by Leeds ISC as permitted under any applicable data protection legislation. Your information will be held and processed for the purpose of administering your application, and we may share your information with Study Group's offices around the world. This information may be carried forward to your official student record, which holds data in electronic and paper form on your personal details, academic and administrative history and on relevant financial transactions.
With your consent or where a legitimate interest, we may also disclose appropriate personal data or sensitive personal data (as defined in the General Data Protection Regulation) to relevant third parties outside of Study Group including, but not limited to, your agent, sponsor, your destination university or an external debt collection agency during or after your period of study. This personal data may include information about your performance, progress and examination results at Leeds ISC. We will not disclose information about you to any other third parties without your permission unless there are exceptional circumstances, for example when the health and safety of you or others is at risk or where the law requires information to be shared. Throughout we will always comply with our obligations under all applicable data protection legislation. For more information, please refer to our Student Privacy Notice.
Any reference in these terms to liability of students shall also infer liability on the financial sponsor of the student, and such liability is joint and several.
No variation to these conditions is valid unless agreed in writing by the Principal, ISCs provided always that the Leeds ISC reserves the right to make any addition, amendment or alteration to these conditions upon giving one term’s written notice of such change to all affected students.
The Leeds ISC is obliged to report, on request, visa status, attendance records and UK contact details to relevant UK government bodies. Study at the Leeds ISC is conditional upon Students complying with all policies of UK government bodies at all times. A student wishing to continue their studies in the UK after studying at the Leeds ISC may need to reapply for a visa from outside the UK and should check UKVI policy guidance from time to time as to whether this applies
It is recognised that students, their parents or their representatives may sometimes need to make a complaint about the services received during the application and admissions process. Study Group has a complaints service for this purpose. If you wish to make a complaint at any time, in the first instance you should refer the issue to your Study Group admissions contact who will discuss the problem with you and attempt to resolve it. If we are not able to resolve an issue in this way, you should formally raise a complaint by email to: UKEUISCQUERIES@studygroup.com*. Please include the following information in your email:
Our study centres seek at all times to provide the highest possible level of service and quality of student experience. However, there may be occasions when a student feels that the level has not been good enough. For those, we have a Complaints and Appeals Policy that sets out how a student can formalise a complaint if it cannot be resolved less formally. The policy also sets out the procedures for making an academic appeal. This document makes clear the criteria against which an appeal can be lodged and what a student needs to do if she or he wishes to pursue an appeal.
Please refer to the ISC’s In (and post) Residence Complaints and Appeals Policy for more information.
Please supply the Leeds ISC with personal e-mail addresses and mobile telephone numbers prior to arrival, in order that communication, to include transmission of student reports, may be maintained at all times. Please also advise of any changes as they occur.
Your acceptance (or acceptance by your parent or legal guardian if you are under 18 years of age) of a place to study at the Centre, indicates that you:
Provided that the indemnity herein shall not extend to any claims, damages, costs or expenses in respect of and to the extent to which the Centre and member(s) of the staff or any of them shall be entitled to be indemnified under any policy of insurance or as may arise as a result of negligence causing injury or death.
Without this indemnity, you may not take part in an expedition organised by the Centre.
Leeds International Study Centre has undergone a Higher Education Review (Embedded Colleges) by the Quality Assurance Agency for Higher Education (QAA) and have received its final report, which is available in full at: https://www.qaa.ac.uk/reviewing-higher-education/quality-assurance-reports/provider?UKPRN=10008098.
The review resulted in the following outcome:
The maintenance of the academic standards of awards meets UK expectations.
The quality of student learning opportunities is meets expectations.
The quality of the information about learning opportunities meets UK expectations.
You can read our response to the report's findings here Leeds HEREC Action Plan.
These Terms and Conditions apply to all bookings commencing after 7 May 2020. For bookings made prior to this date, please contact your admissions co-ordinator or Centre staff to obtain a copy of the relevant terms and conditions and refund policies which apply to your contract with us.